HANDYPERSON PROVISION
Trusted help for the small jobs that make a big difference.
Handyperson Services
Our Handyperson service provides reliable everyday repairs and adjustments, improving safety and wellbeing while reducing service demand.
Delivered on behalf of councils, housing providers and police forces nationwide, we make sure those little but vital jobs don’t go unresolved – from changing locks and fitting rails to fixing doors and checking home safety. Each task may be small, but together they make a big difference in helping residents feel safe, comfortable and supported in their homes.
We understand just how challenging some tasks – such as changing a lightbulb, tightening a loose fitting or adjusting a door – can be for some residents. That’s why we can step in quickly and reliably, providing trusted help that restores confidence, prevents accidents, and ensures homes remain safe and welcoming places to live.
Handyperson Provision At A Glance
Range of Tasks Covered
From lock changes and small carpentry jobs to door/window adjustments and safety checks, we take care of the everyday tasks that matter most.
Trusted, DBS-checked staff
All work is carried out by trained, safeguarding-aware staff who provide reassurance, especially for residents who may feel vulnerable.
Prevention-Focused
By fixing problems early, we prevent small issues from becoming bigger, more costly repairs.
Holistic Approach
Our staff are trained to notice safeguarding concerns and make onward referrals where extra support is needed.
Flexible Model
Services can be adapted to needs – from one-off visits to rolling contracts across multiple properties.
End Goal
Practical, affordable support that reduces risks, restores peace of mind, and prevents avoidable maintenance costs.
The people we support
Our hospital discharge service is designed to support:
Patients returning home
Making sure the house is safe, accessible and ready so they can return with dignity and confidence.
People with disabilities or mobility challenges
Adjustments that remove barriers and allow safe, supported recovery at home.
Older people
Urgent adaptations that reduce fall risks and help maintain independence after a hospital stay.
Families & carers
Reassurance that loved ones are returning to a safe environment, with practical changes already in place.
The Process
1
Referral received
Logged by partner, housing officer, NGO or support service.
2
Task scheduled
3
Work completed
4
Resident reassurance
Clear handover so the resident feels confident with the work completed.
5
Outcome reporting
6
The result
Small issues are resolved quickly, residents feel safer and more supported, and partners see fewer repeat call-outs and reduced costs.
What sets us apart
Putting People First
Every job is about improving daily life – restoring dignity, safety, ease of independent living and peace of mind for residents.
Cost-Effective Prevention
Fixing problems early reduces high-cost repairs and emergency call-outs later on.
Trusted Workforce
All work is delivered by locally recruited, DBS-checked, safeguarding-trained staff.
Commissioner Flexibility
We adapt to local needs, offering everything from one-off visits to ongoing service contracts.
We Really Care
For us, it’s not just about adjusting doors or fixing leaks – it’s about people. We want every resident to feel heard, supported, and reassured that their home is now a safer, more accessible, more comfortable place to be.
Compliance & Accreditation
When you choose Secure Horizon, you’re assured of a service that is:
- HIA (Home Improvement Association) Approved Organisation
- Delivered by DBS-checked, safeguarding-trained staff
- Backed by commissioner data showing real impact
- Delivered with a profit-for-purpose model that reinvests in local training, jobs, and social value
